At Timelss History, we are committed to safeguarding and respecting your privacy. Our privacy policy outlines our dedication to protecting your personal information and ensuring your privacy is respected. We regularly review and update this policy to provide you with the best service possible. By visiting our website at timeless-history.com, you are acknowledging and agreeing to the practices described in this notice.
Controllers of Personal Information
The management of any personal information provided to or collected by us is overseen by:
EGO ONLINE ADVERTISING LTD
Your Privacy Matters to Timelss History
We urge you to carefully read our Privacy Policy to understand how we collect, use, store, and share your personal information. In alignment with the General Data Protection Regulation (GDPR) effective from 25 May 2018, we have updated our Privacy Policy.
This Privacy Statement applies to all websites displaying this Privacy Statement, including our sister sites T H Baker, The Jewel Hut, and Discount Diamond Store. Please note that if a Timelss History website links to a different privacy statement, that privacy statement will apply to your usage of that specific site.
Defining Personal Information
Personal Information refers to data that identifies an individual, either independently or when combined with other collected information. It may include:
Full name
Address
Contact details (e.g., email address, mobile/phone number)
Your purchase history with Timelss History
Analytics data showing website navigation (e.g., IP address and operating system)
Payment details (only when making a purchase)
Creating a Timelss History Account
When you create an account on the Timelss History website, we will request your name and email address. Your email and chosen password provide access to your account. To enhance security, we recommend using a mix of upper and lower case letters, numbers, and symbols in your password. Your name aids in verifying your account when you contact our customer support.
Using Social Media Credentials for Account Login
While it's not mandatory to use social media credentials to log into your Timelss History account, if you choose to do so...
Upon your initial login using social media credentials, you will be asked to agree to the social media network sharing specific information with Timelss History. This data includes your name, email address, profile photo, posts, comments, and other linked details.
Please note that Timelss History only retains and utilizes your email address from this information. We link the provided email to your Timelss History account for future login without social media credentials, if desired.
Purchasing Products on the Timelss History Website
If you make a purchase on the Timelss History website, we will request your name, mailing address, email address, and contact number. This information is collected to facilitate order processing and efficient purchase fulfillment.
We do not access or retain payment card details. Barclays, a third party, processes payment card information when Timelss History customers use a payment card for purchase. We recommend reviewing Barclay's Privacy Policy.
Contacting Timelss History Customer Support
When you contact our customer support via email, telephone, or in person, we may collect Personal Information. This could include your name, mailing address, phone number, email address, contact preferences, and details about Timelss History products you own, such as serial numbers and purchase dates. We may create event logs related to support issues for diagnostic purposes.
We may access your Timelss History account to provide necessary assistance. To enhance customer service, we may record and analyze conversations with customer support and review voluntary customer survey feedback.
We may use Personal Information to communicate about your account, transactions, essential product details, and changes to this Privacy Statement. Based on your marketing preferences (detailed below), we may also send offers and promotions related to our products.
Other Uses of Personal Information by Timelss History
Personal Information may be used internally for statistical, marketing, and operational purposes. This includes generating sales reports and analyzing demographic, user interest, and purchasing trends.
Data Processing Beyond the European Economic Area
Your Personal Information may be processed by us or our service providers outside the European Economic Area in countries without the same protection standards as the UK. However, we ensure your Personal Information remains adequately protected as required by data protection laws.
Sharing Personal Information with Third Party Service Providers
Yes, we engage third-party service providers to assist with certain activities. Personal Information may be shared with these providers only as necessary for the specific services.
For Fulfilling Purchases
We work with third parties to facilitate order processing, shipping, and credit card payments. Barclays processes payment card information, and we recommend reviewing their Privacy Policy.
For Sending Emails
We use Mailchimp for email correspondence, adhering to data protection laws and your marketing preferences (see below).
For Providing Advertisements
Selected customer email addresses may be shared with social network providers to display ads on the social network pages of users with shared qualities.
For Analyzing Website Usage
We utilize Google Analytics to track site statistics, user demographics, interests, and behavior. We aim to improve user experience and content effectiveness.
For Allowing Social Network Connection
Social networks associated with Timelss History websites may use cookies or tracking methods for their purposes, gathering data about your site use.
For Online Advertising
Bing, Criteo, VWO, and Impact Altitude may place cookies on your device. These cookies don't collect personal information identifying individuals.
For Customer Feedback and Reviews
We use Feefo for customer feedback, which aids in market research. Feedback is not used for marketing communication without consent.
Confidentiality
We may disclose Personal Information in accordance with laws and regulations to protect our operations, property, or rights.
Opting Out of Marketing Correspondence
You can manage your marketing correspondence preferences by updating your account settings or clicking "Unsubscribe" in our emails. Please note we don't share Personal Information with third parties for marketing purposes.
Cookies
Timelss History uses cookies to enhance the shopping experience, analyze user behavior, and improve content and advertising effectiveness.
Browser Settings
You can manage cookies through your browser settings. However, some features may not work without cookies enabled.
Privacy Statement Updates
We may modify this Privacy Statement to reflect new offerings, technology, or legal changes. Changes become effective upon posting.
Retention of Personal Information
We will keep Personal Information as long as required for outlined purposes or as law dictates.
Managing Personal Information
You can access, update, or delete your Personal Information. Please verify your identity and email address for requests.
For queries or assistance:
Email:info@timeless-history.com
Please make sure to review the content to ensure it aligns with your brand and website's tone and information.
